* YOU MUST FILL OUT THE RETURN AUTHORIZATION FORM ON THIS PAGE BEFORE SENDING YOUR RETURN.
* We gladly accept returns and exchanges postmarked within 14 days of you receiving your order. If an item is postmarked after 14 days, it is subject to a 20% restocking fee.
* All items must be in brand new, resalable condition, with tags attached.
* Refunds are not issued on sale items, custom items, formal gowns, bridal wear, swimwear, skincare, or any items specifically advertised as non-refundable. If these items are returned for a refund, a 20% restocking fee plus shipping will be deducted from your refund.
* Items purchased with a gift certificate or store credit are exchangable for size or store credit only.
* Gift Certificates are NON-REFUNDABLE.
* All shipping charges are non-refundable.
* Please allow 4-6 weeks for refunds to process.